I got this email yesterday regarding Tell Your Time:
To Whom It May Concern,
I recently purchased To Tell Your Time and honestly was very disappointed with my purchase. It wasn't even that no new information was presented. I simply didn't feel that I received any helpful information at all. I would greatly appreciate a refund.
Or is it?
Well, I won't lie — it stung when I first read it. But then I remembered two excellent posts I came across this week that I highly recommend:
- Quit giving the haters PhDs by Jon Acuff
- Priceless Lessons Learned from Scathing 1-Star Reviews on Amazon at Copyblogger
Both posts acknowledge that it's not fun to get negative feedback, but once the initial sting subsides, there can be much to gain.
Don't let negative feedback cause you to draw false conclusions
In Quit giving the haters PhDs, Jon says,
If someone gives me a compliment, the voices inside immediately tell me, “That person’s opinion doesn’t count. They don’t know what they’re talking about. You can’t trust those words. Brush it off. Discount it and dismiss it before it has a chance to land on your heart.”
If someone insults me or hates on me though, I tend to do just the opposite. “Wait a second, this guy, this guy who said something bad about me, he knows what he’s talking about. He’s smart, he’s got me pegged. I should really take this guy’s words to heart. I should really mull over those words and consider them. This guy gets me.”
Raise your hand if you can relate!
Read the rest of his post, but the point is, so often the negative comments are giants in our minds and we so quickly sweep the positive comments right out the window. Heed the negative for sure, but those positive comments should be part of the mix too, not so we end up with an inflated view of ourselves, but so we end up with a little bit more balanced view of ourselves.
Use negative feedback to catapult you to new growth
In Priceless Lessons Learned from Scathing 1-Star Reviews on Amazon, Julien Smith says,
But here’s the thing: much as they can hurt, those 1-star reviews have made me a better writer.
Julien gives several examples of how this plays out (read the whole post here).
The point is, instead of melting into a puddle of despair when the constructive (and sometimes not-so constructive) criticism comes, many times, there are nuggets of gold hidden in those negative comments. It's just a matter of finding them and leaving the rest.